Using this unit’s reading in your Organizational Change: An Action-Oriented Toolkit text, respond to the following:

Part 1: Stages of Reactions

Using this unit’s reading in your Organizational Change: An Action-Oriented Toolkit text, respond to the following:

  • Describe briefly a change situation that you are familiar with (or talk to a friend or relative about a change situation).
  • Identify the different phases of change, pointing out what was happening during each phase.
  • Describe how people worked their way through the change situation.
  • Identify what the leader(s) did or could have done to better help individuals navigate through the phases. Note: If it is helpful, you can attach a facsimile of the table in the Toolkit Exercise 7.2.

 

Part 2: Building Trust

For this discussion, consider the eight practices for building trust as outlined in Chapter 9 of  Mastering the Challenge of Leading Change (linked in Resources) and respond to the following:

  • Identify specifically which tactics would be most effective in your organization.
  • Identify which tactics would be ineffective or even counterproductive.
  • Explain what is missing from the list of practices. What additions would you recommend to the list?

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