Training occurs on the job, while education is a more formal process that usually takes place offsite.        Training is shorter and usually provided in the form of computerized lessons or day-long seminars. Education occurs over the period of weeks or months and often in the form of weekly classes.        Training is provided mainly to employees who have received poor evaluations in an area, while education is available to anyone who wants to learn a new skill.        Training emphasizes current job requirements, while education focuses on requirements for positions an employee may hold in the future.

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Which of the following is the difference between training and education? (Points : 0.45)
      image1.wmf Training occurs on the job, while education is a more formal process that usually takes place offsite.       image2.wmf Training is shorter and usually provided in the form of computerized lessons or day-long seminars. Education occurs over the period of weeks or months and often in the form of weekly classes.       image3.wmf Training is provided mainly to employees who have received poor evaluations in an area, while education is available to anyone who wants to learn a new skill.       image4.wmf Training emphasizes current job requirements, while education focuses on requirements for positions an employee may hold in the future.
Question 2. 2. __________ is a structured program in which carefully designed sequence of short-term job rotations and transfers is used to groom a high-potential trainee for  management. (Points : 0.45)

image5.wmf A management training program       image6.wmf An international assignment       image7.wmf Leadership development       image8.wmf Career development

Question 3. 3. According to Kirkpatrick’s model’s training evaluation framework, which level of assessment is evident in the case of assessing a customer service representative for more efficient handling of phone calls and increased courtesy toward callers? (Points : 0.45)

image9.wmf Reaction       image10.wmf Behavior       image11.wmf Learning       image12.wmf Results

Question 4. 4. Which of the following is NOT a data source for job analysis? (Points : 0.45)

image13.wmf Observation       image14.wmf Interviews       image15.wmf U.S. Department of Defense       image16.wmf Computerized systems

Question 5. 5. __________ offer(s) employees a pool of benefit choices from which to select the combination that works for them, within certain limits. (Points : 0.45)

image17.wmf A cafeteria plan       image18.wmf Work-life benefits       image19.wmf A cost-benefit approach       image20.wmf A defined-contribution plan

Question 6. 6. What is a difference between a college degree and a professional certificate? (Points : 0.45)

image21.wmf A college degree is more general, while certificate programs are focused on a specific occupation.       image22.wmf Professional certification, unlike a college degree, is almost never a requirement for practice employment.       image23.wmf Degrees are offered by more specialized associations, whereas professional certificates are offered by more general educational institutions.       image24.wmf Only degrees can be earned at community colleges.

Question 7. 7. __________ focuses on structuring jobs to attract talent and enhance satisfaction, which in turn improves organizational efficiency and effectiveness, and therefore the job’s success. (Points : 0.45)

image25.wmf Job design       image26.wmf Job analysis       image27.wmf HR planning       image28.wmf Recruitment

Question 8. 8. Which of the following employment laws is the oldest? (Points : 0.45)

image29.wmf The Equal Pay Act (EPA)       image30.wmf The Fair Labor Standards Act (FLSA)       image31.wmf The National Labor Relations Act (NLRA)       image32.wmf The Pregnancy Discrimination Act

Question 9. 9. If the test questions in a selection procedure are directly related to the required skills and qualifications for a job, the procedure can be said to have: (Points : 0.45)

image33.wmf concurrent validity.       image34.wmf construct validity.       image35.wmf face validity.       image36.wmf content-related validity.

Question 10. 10. Which of the following is NOT used to determine whether a job function is one that an individual with a disability is required to perform, with or without accommodation? (Points : 0.45)

image37.wmf Whether it is an essential function or a marginal function.       image38.wmf How significant the task is, compared to other functions.       image39.wmf How frequently the task is performed.       image40.wmf Whether it is a Bona Fide Occupational Qualification.

Question 11. 11. __________ is a form of online training that is available to the public free of charge.  (Points : 0.45)

image41.wmf Facilitated training       image42.wmf Informal training       image43.wmf Off-site training       image44.wmf Open-source training

Question 12. 12. The __________ addresses issues related to the distinction between exempt and non-exempt employees based on the nature of their work. (Points : 0.45)

image45.wmf Equal Pay Act       image46.wmf Fair Labor Standards Act       image47.wmf National Labor Relations Act       image48.wmf Civil Rights Act

Question 13. 13. Which motivation theory is applicable in a situation where an employee is motivated by the prospect of promotion because he/she can fulfill power and achievement needs? (Points : 0.45)

image49.wmf Alderfer’s ERG theory       image50.wmf Herzberg’s two-factor theory       image51.wmf Thorndike’s law of effect       image52.wmf McClelland’s acquired needs theory

Question 14. 14. Which of the following reflects the correct order of the training process? (Points : 0.45)

image53.wmf Design, development, delivery, evaluation, needs assessment       image54.wmf Needs assessment, design, development, delivery, evaluation       image55.wmf Design, development, needs assessment, delivery, evaluation       image56.wmf Needs assessment, evaluation, design, development, delivery

Question 15. 15. Which of the following is NOT true about Health Insurance Portability and Accountability Act (HIPAA)? (Points : 0.45)

image57.wmf It protects the security and privacy of health information.       image58.wmf It applies to federal, state, and private employers with 50 or more employees who have been with the employer full time for one year or longer.       image59.wmf It exempts pre-existing health conditions.       image60.wmf It grants employees the right to retain their health insurance plans after changing employers or losing their job.

Question 16. 16. Which of the following does NOT represent a current sociocultural challenge to HR planning? (Points : 0.45)

image61.wmf Rising number of dual career couples.       image62.wmf Changing nature of employee expectations.       image63.wmf Age distribution of the workforce.       image64.wmf Decrease in the percentage of women in the workplace.

Question 17. 17. Which of the following is NOT an example of HR-related processes that can be automated and managed using human resources information systems? (Points : 0.45)

image65.wmf Payroll and assessment       image66.wmf Performance and training planning       image67.wmf Measurement and assessment       image68.wmf Termination

Question 18. 18. Which of the following is most likely to influence an employer’s decision to allow flexible work schedules? (Points : 0.45)

image69.wmf The employee’s needs.       image70.wmf The employer’s desire to retain workers.       image71.wmf The employer’s perceived cost savings.       image72.wmf The Fair Labor Standards Act.

Question 19. 19. __________ refers to leveraging linkages between human resource practices and organizational objectives for the purpose of gaining a competitive advantage. (Points : 0.45)

image73.wmf Personnel administration       image74.wmf Skills management       image75.wmf Strategic human resource management       image76.wmf Human resource practices

Question 20. 20. In the __________ stage of the training process, the content and resources that meet the goals and objectives set in the training’s design stage are determined and addressed. (Points : 0.45)

image77.wmf training development       image78.wmf training delivery       image79.wmf training design       image80.wmf training transfer

Question 21. 21. Considering the changes impacting many different industries, some companies are forced or eager to operate at a global level.  Please discuss some implications and challenges globalization presents to HR professionals within a particular industry of your choice. Provide industry-specific examples portraying your understanding of global challenges HR teams may face within that particular arena. (Points : 2)

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Question 22. 22. Mr. Jagger is the manager for Quick Express Ltd. This small company provides courier service to local businesses in the East Metro. The company is experiencing a 30% increase in their customer base.  Mr. Jagger is faced with the challenge of hiring more employees to accommodate this large increase in growth. He is a fairly new manager and has concerns about his limited knowledge of recruitment methods and staffing practices. What steps should Mr. Jagger take to make sure he hires the right people for the company? (Points : 2)

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Question 23. 23. While many organizations are sold on the idea that strategic HRM adds value, a much smaller percentage acts on that belief (see the “Eye on the Goal” feature in chapter 1 of the text for a more detailed discussion of this point). However, HR is sometimes to blame for the doubts and suspicions that organizational decision makers have about the contributions of human assets to the bottom line. Strategic HR planning is at the core of the much-needed changes and developments in the new HR paradigm. Address the following:

· Define the current predominant paradigm for HR.

· Discuss the strengths and weaknesses of the current paradigm. (At least 3 each)

· What is the new paradigm for HR?

· In what ways does this new paradigm help organizations realize a human-based competitive advantage? (Offer 2-3 ways. Be specific.)

· What are some practical steps for HR to transform itself and enhance its contributions to organizational success and effectiveness?

(Points : 2)

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Time Remaining: image84.wmf

 

 

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