omplete Exercise 1 (p. 262)
Apply the Job Characteristics Model in Exhibit 6.2 to THREE of the following positions (choose only 3):
•Order taker at McDonald’s
•Usher in a movie theater
•Manager at an auto rental company
Which jobs feature which characteristics most strongly? Which characteristics are missing, and what are the potential consequences? How could you enrich these jobs to feature more of the job characteristics?