1. There are many different stakeholders with the healthcare delivery system and we all know that they do not think alike in just about anything. Those differences surely extend to their views on quality.

1. There are many different stakeholders with the healthcare delivery system and we all know that they do not think alike in just about anything. Those differences surely extend to their views on quality.

Why should stakeholders’ different views of quality be taken into consideration? 265 words

2. Often healthcare facilities just start collecting data with no real idea of why or how they might use that data and even how to go about collecting it.

Why is it important to spend time up front strategizing on what data collection tools to use prior to collecting data? 265 words

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