The Institute of Medicine (IOM) conducted a series of studies that highlighted the quality gaps in the U.S. healthcare system. Their subsequent report identified six dimensions of quality to guide process improvement efforts. Healthcare organizations apply these dimensions in their quality programs today. Select an experience you had with a medical organization to address the following: Discuss an experience with a medical organization’s effort to implement quality improvement. Explain the six dimensions of quality by the IOM. Outline the advantages and disadvantages of this approach. Briefly outline tools used for measuring patient-centered care. Present the triple aim of healthcare improvement.
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