Students will be tasked with the reading & discussion of selected case studies. The work required by each assignment will vary in content. Some assignments will task students to assess a given case, evaluate illustrated methods, or research contemporary practices. Students are to prepare a case summary using APA format, 12 pt Times Roman, 1″ margins, double-spaced in their narrative. Students are to include resource citations and a bibliography. To assist students in outlining their narrative, the following questions should be addressed:For Case Study #1 integrate Case Study Discussion Question into your narative. In addition, include your answers to questions noted below.Questions
- Identify and discuss the management problem(s) with the assigned case study. In addition to your narrative, use a root-cause analysis (“fish-bone” diagram”) to identify factors contributing to the problem.
- Use your and the root-cause analysis to discuss solutions for resolving the management problem. List the corrective action(s); person(s); and timeline for resolving the management problem.
- Identify and discuss your recommendations for an improvement plan (changes in policy, practice, or procedure) for a long-term solution. List the corrective action(s); person(s); and timeline for resolving the performance problem.