Explain how the patient financial services personnel assist in determining which category the uncollectible account should be placed.

Explain the difference between Charity Care and Bad Debt in a healthcare environment.

• Explain how the patient financial services personnel assist in determining which category the uncollectible account should be placed.
• Discuss the financial implications of gross uncollectibles on the bottom line of the healthcare institution, and explain how these are recorded on the financial statements.